Orders & Delivery
Orders
You will receive an order confirmation to the email address that you entered at checkout. After checking junk/spam folders, if you have not received a confirmation shortly after submitting your order, there may be an issue with your transaction and you need to contact us.
If you’ve provided incorrect information such as delivery address, email address or telephone number etc, please contact us as soon as possible so we can change your information before posting your order.
Customers are entitled to cancel any order, within 24 hours of placing the order, with no cancellation fee applied. Please email [email protected] to cancel your order.
Any order containing a stock tank that is cancelled after the 24-hour period will be subject to a restacking fee of £40.
After delivery has been made a cancellation will be treated as a refund/exchange and charges may apply for delivery and restacking.
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Delivery of Products
The delivery period of products can range between 1-2 weeks of the purchased date.